Tag: customer relationships

Business
What do homeowners want from lawn service companies?
When you are considering opening any business, you need to understand what your potential audience wants — but that is especially true when you plan to work in a service industry like lawn care.
September 2, 2019
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Business
How to: Boosting company growth by utilizing customer satisfaction surveys
Most landscaping companies today have some sort of customer survey system in place that allows clients to give honest and detailed feedback on the services you provide, but once you collect those surveys, what can you do with the information?
August 9, 2019
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Business
How to set expectations with new landscaping clients
When setting expectations with new landscaping clients, both parties should know exactly what is being provided and what is being paid. Learn more on TLC.
June 24, 2019
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Business
Giving back: The importance of hosting customer appreciation events
With this new year ahead of your landscaping company, you may find yourself wondering how you can work on customer relationships more. Without dedicated customers, every business would fail, and this is why finding and retaining quality clients is crucial to surviving and thriving. Just like you do with friends and family, it’s an excellent […]
January 9, 2019
guys-shaking-hands
Business
Elements to consider when evaluating your sales team’s effectiveness
Taking the time to evaluate your sales team will help you know where you can improve productivity, where certain sales members are struggling and if some need to be let go.
January 31, 2018
analyzing-metrics
Business
The wind up and the pitch: Perfecting your design pitch
Taking time to prepare yourself beforehand can pay off in the long run, and it can help you walk into your meeting confident and ready to handle whatever comes your way. More details here!
January 24, 2018
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Business
Setting boundaries with clients for better peace of mind
If you’ve found yourself answering customers’ every beck and call no matter the time, check out these tips on how to limit your relationships with clients.
January 1, 2018
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Business
Creating and maintaining positive customer relationships
Creating and maintaining positive relationships with customers is important for helping your business thrive, but how exactly do you do it? Read more here!
November 9, 2017
men-shaking-hands
Business
Down to business: Green industry sales and marketing advice
With the vast amount of marketing resources available to companies nowadays, it can sometimes leave you wondering what to use, what not to use and what will become the biggest asset to your sales and marketing teams.
October 3, 2017
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Business
Billing, collection duties seldom fun but always important
When you've finished your work then you want to get paid, but sometimes customers can pay the wrong amount or not pay at all. Read more on Total Landscape Care!
December 7, 2016
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Business
Accepting payment on jobsites may improve cash flow
Late payments can be troublesome for landscaping companies that depend on steady cash flow to run smoothly. Click for tips on how to make mobile payments work.
October 26, 2016
square-register
Business
Landscaping professionals share tips for success in the new year
Dennis Elverman & Ross Swartz grew up on the same stretch of county road in Wisconsin -- & both men have had an impact on residential & commercial landscaping in Wisconsin & Illinois.
February 18, 2016
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