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Tag: customer satisfaction
Business
How (and why) you should be maximizing customer referrals in the spring
Spring is the best time to utilize customer referrals for your landscaping business. Discover how to leverage customer referrals for your business here on TLC.
March 29, 2019
Business
How landscapers should invest in reviews
See how you can decide which review site to work on, and how you can earn free new customers with minimal effort.
August 17, 2018
Business
Business best practices: Common rookie concerns
From the hiring process to employee retention, to incentives to keep the best employees on board, new landscape business owners have a lot of concerns.
May 31, 2018
Business
Prospect satisfaction can be a mixed bag when UTV shopping
Landscapers who are in the market for new UTVs are finding their dealership experience varies between the type of dealership they choose to purchase from.
May 15, 2018
Business
Branding: More than meets the eye
We covered how to define your brand and looked into some of the visual aspects, but now it’s time to dive a little deeper into other elements of a company brand.
February 13, 2018
Business
Creating and maintaining positive customer relationships
Creating and maintaining positive relationships with customers is important for helping your business thrive, but how exactly do you do it? Read more here!
November 9, 2017
Business
The importance of service surveys and follow-up
Surveys give customers the chance to give your company feedback on customer service, satisfaction of services and more. Here's why following up is so important!
August 30, 2017
Business
The Greenery Inc.: Started from the bottom now we’re here
The Greenery Inc. was established in 1973 and still growing. See how they turned their small company to a lawn and landscape operation with over 600 employees.
April 6, 2017
Business
Balancing work, life grows more challenging during holidays
Thanksgiving is just around the corner and with it comes the circus act of maintaining work-life balance. Click for sound advice on finding a little peace.
November 15, 2016
Business
Don’t sell to clients; instead, help them buy from you
Being sold to vs. buying are completely different experiences -- and one is more positive. Click for details on how to improve the experience for your clients.
October 17, 2016
Business
Firing is never fun, but sometimes common sense requires it
Firing a bad customer is as important to your success as firing bad employees. Click to read more on why it's important to the health of your business.
August 23, 2016
Design-Build
Landscaper counts time with family as key to success
PROSCAPE Inc. has been in business since 2003 in Tuscaloosa, Alabama, and owner Austin Marcum is always looking for new ways to grow his landscaping company.
March 1, 2016
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