Morbark LLC says it will place greater emphasis on providing tree-care, forestry and recycling customers the option of purchasing factory-refurbished and remanufactured equipment.
The company has been restoring customer-owned equipment, trade-in machines and acquired units back to a field-ready state for a number of years. Morbark says its decision to increase personnel and other resources devoted to the segment comes in response to rising demand for this type of equipment.
Morbark has appointed Kevin Hills to head up the effort, naming him Remanufacturing Business Unit director. Hills has been with Morbark for 30 years, serving most recently as dealer service consultant.
“Reinvigorating our remanufacturing process allows us to provide the high quality and exacting standards our customers expect from Morbark new equipment on a used model,” Hills said.
Morbark says it will provide three levels of remanufactured equipment:
- Rebuilt: These machines have been stripped to the frame and inspected throughout. Components with less than 50 percent wear life left are replaced, issues are repaired and the unit is given a complete clean, paint and decal service. These units come with a full 90-day parts warranty and engine warranty where applicable.
- Refurbished: A refurbished machine has had safety issues inspected/repaired, any obvious needs addressed. The whole unit is touched up. A 90-day 50/50 parts warranty is standard.
- Used: A used machine has safety issues addressed, plus basic servicing as to filters, oils and knives/tips. The “do-it yourselfer” can get started with this machine, refine the machine as he goes or even just use it as a back-up unit.
“We also do custom service work,” Hills added, from minor repairs to a full tear-down and rebuild.