When Clients Fight Back

Photo: www.watertowndailytimes.comPhoto: www.watertowndailytimes.com

Making a client happy is the first priority for every landscaper, because dealing with the alternative could result in disaster.

One Watertown man has figured out how to rebel against one unfaithful landscaper in his community.

Robert Comenole was in the process of trying to fix up a house, which was owned by his father, according to the Watertown Daily Times.

To get some help around the yard, Comenole hired a landscape contractor.

The landscaper disappeared with more than $2,600 of Comenole’s money, which he had given as advance payment on materials.

The irritation turned into frustration after the landscaper refused to take his phone calls or answer a certified letter, the article states.

Comenole took action.

He posted an 8-by-6-foot sign in his front yard giving details of what he says was fraudulent and larcenous activity.

Leaving the lawn in less-than-stellar condition, Comenole wanted to make a point. He wanted to show that the contractor did not make good on what he had promised.

Being in a highly traveled part of town, Comenole’s lawn did not go unnoticed.

Now, where the rest the report goes on to talk about first amendment issues, ect., I think the story is missing the bigger picture.

A landscaper walked away from a client with, so far, no repercussions. He was able to walk away with $2,600 for a half-finished job, apparently.

Most professionals clearly do not treat their clients this way, but it just goes to show you that clients can retaliate.

Leaving a job half finished could result in a client of yours taking some serious measures to put you out of business. 

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